Travel Family booted from Southwest flight over 'rowdy' kids, parents say

00:40  13 october  2017
00:40  13 october  2017 Source:   foxnews.com

How Southwest Airlines Is Helping You See That Once-in-a-Lifetime Solar Eclipse

  How Southwest Airlines Is Helping You See That Once-in-a-Lifetime Solar Eclipse On Aug. 21, a total solar eclipse will darken the skies across the entire United States for about three minutes. The celestial occurrence is extremely rare. In fact, the last coast-to-coast solar eclipse occurred in 1918. To honor this exciting moment, Southwest Airlines is offering travelers a front-row seat with plenty of perks. In a press statement, the airline company identified the flights that will have the best trajectory for viewing the solar eclipse. Travelers who buy tickets for those flights will then receive special viewing glasses and thematic cosmic cocktails.

The accounts of the incident between the parents and Southwest Airlines evidently do no match up. son Gunner and 16-month-old daughter Paige, Schilling reports that the airline told the family that their next flight was canceled because their kids were “noisy” and “ rowdy ” on the initial flight .

Southwest booted family over false concerns of lice, dad says . TOP News. She began taking photos at the airport to pass the time. © Provided by Business Insider Inc. Family booted from Southwest flight over ' rowdy ' Paige

  Family booted from Southwest flight over 'rowdy' kids, parents say © Provided by Fox News

Traveling with small children can be a challenge in itself, but the patience of one Los Angeles couple was put to the test when Southwest Airlines unexpectedly booted their young family of four off a flight on Oct. 9.

That evening, Erin Gatling and Craig Schilling took to Facebook Live to share the details of the traveling nightmare. Situated in Chicago’s Midway International Airport, with their 3-year-old son Gunner and 16-month-old daughter Paige, Schilling reports that the airline told the family that their next flight was canceled because their kids were “noisy” and “rowdy” on the initial flight.

This Family Got Kicked Off a Southwest Flight. Then the Father Was Arrested

  This Family Got Kicked Off a Southwest Flight. Then the Father Was Arrested A family is claiming it was kicked off a Southwest Flight because the kids “were noisy on a flight.” In a Facebook Live posted from Chicago’s Midway International Airport—where the family was supposed to catch a connecting flight back to their Los Angeles home—father Casey Schilling explained that his family was removed from a flight because the flight crew accused his two children, Gunner, aged three, and Paige, aged 16 month, of being rowdy and noisy. The family denied the charge.“They weren’t noisy, they went to the bathroom one time,” said Schilling’s partner, Erin Gatling.

Paige, Schilling reports that the airline told the family that their next flight was canceled because their kids were “noisy” and “ rowdy ” on the initial flight . Between “30-90” percent of those have been Southwest , she said . She was appalled that the plane staffers said her children were “being a

#article # booted # family # flight #fnc #fnctravel #foxnewscom #foxnewstravel #foxnewstravelgeneralairlines # kids # over # parents # rowdy # say # southwest posted by pod_feeder.

He added that they were waiting to speak to a dozen police officers, who brought along a crime dog, about what happened.

“We don’t even know what we did wrong,” he says.

Describing her family as “very frequent world travelers”, Gatling shared Schilling’s video with her own Facebook post, pointing out that her son has been on 70 flights, and her daughter has been on about 30. Between “30-90” percent of those have been Southwest, she said. She was appalled that the plane staffers said her children were “being a disturbance,” thought they did not scream or cry at all during the trip.

“The only further explanation was ‘running up and down the isle and jumping on tray tables,” the mother wrote, although she doesn't believe that's a valid explanation, either. Further, she noted that they never opened the tray table and only got up once to use the restroom. As Paige followed her mother to the restroom from their near-rear seats, Schilling said a flight attendant stepped on his wife’s previously sprained ankle, making her “cry in pain.”

Southwest shares photos from first 'unmanned' Boeing 737 Max 8 flight with all-female crew

  Southwest shares photos from first 'unmanned' Boeing 737 Max 8 flight with all-female crew The accidental occasion sparked both celebration and lamentation on social media.As Southwest staffers aboard a Boeing 737 prepared for takeoff on Oct. 18, they looked around and noticed something unusual.

Family booted from flight over ‘ rowdy ’ kids . A FAMILY says its two children didn’t do anything to deserve being kicked off a flight for rowdy After the Los Angeles family were removed from the Southwest Airlines flight on Monday, frustrated parents Erin Gatling and Craig Schilling took to

She began taking photos at the airport to pass the time. © Provided by Business Insider Inc. Family booted from Southwest flight over ' rowdy ' “We don’t even know what we did wrong,” the father says .That evening, Erin Gatling and Craig Schilling took to Facebook Live to share the details of the

Lastly, Schilling said he was arrested for making “physical contact with a supervisor” while on board, for bumping someone with their stroller, which he also denies. Detained for six hours, Gatling and the kids waited at the airport until Schilling was released at 1 a.m. Ultimately, Gatling told Yahoo Lifestyle that her husband was charged with battery for the incident, and that a November court date is set.

Likewise, Southwest offered a statement to the site, saying they were “disheartened” by the way the situation unfolded.

“In addition to providing legendary customer service to each customer onboard, our flight attendants are responsible for enforcing regulations as well as our policies to ensure the safety of those traveling with us. Our reports indicate customers traveling onboard flight 102 were not following inflight instructions,” they said.

“A Southwest supervisor met the customers upon arrival at their connecting city, Chicago, to discuss the events that occurred onboard. The customers were unwilling to be approached by our employees in the airport and when the situation escalated, local authorities became involved," they added.

The airline furthered noted that they refunded the Schilling-Gatling’s trip. “The safety and wellbeing of our customers and employees is of the utmost importance to all of us at Southwest Airlines,” they said.

Gatling declined a request to comment for Fox News.

WATCH: Southwest to offer service to Hawaii (provided by KNXV Phoenix)

Six ways you can get booted from your seat on a plane .
Airlines can be pretty persnickety about who they fly and where they seat them. It's in their contracts of carriage: When you buy an airfare, airlines do not "guarantee" a particular seat, schedule or flight. And airlines can be pretty persnickety about who they  Back when I used to work for Eastern Air Lines, an employee flying on a company ticket had to wear a suit and tie in order to be accepted for transportation. We always flew in first class if there were seats, but one day I showed up at the check in desk with a nice suit but no tie and I was bumped back to economy.

—   Share news in the SOC. Networks

Topical videos:

This is interesting!