US United won't use police to remove overbooked passengers - CEO

19:35  12 april  2017
19:35  12 april  2017 Source:   Reuters

Video shows man forcibly removed from United flight

  Video shows man forcibly removed from United flight A video posted on Facebook late Sunday evening shows a passenger on a United Airlines flight being forcibly removed from the plane before takeoff at O’Hare International Airport. LOUISVILLE — A video posted on Facebook late Sunday evening shows a passenger on a United Airlines flight being forcibly removed from the plane before takeoff at O’Hare International Airport.

United won ' t use police to remove overbooked passengers - CEO - United Airlines will no longer use law enforcement officers to remove overbooked passengers from aircraft in the wake of a video that showed a Chicago passenger dragged from one of its flights on Sunday.

NEW YORK (Reuters) - United Airlines will no longer use law enforcement officers to remove overbooked passengers from aircraft in the wake of a video that showed a An online petition calling for Munoz to step down as CEO had more than 40,000 signatures on Wednesday morning.

FILE PHOTO -- Chief Executive Officer of United Airlines Munoz introduces a new international business class dubbed United Polaris in New York © REUTERS/Lucas Jackson/File Photo FILE PHOTO -- Chief Executive Officer of United Airlines Munoz introduces a new international business class dubbed United Polaris in New York

United Airlines will no longer use law enforcement officers to remove passengers from overbooked flights after global outrage erupted over a video showing a passenger dragged from one of its planes in Chicago.

"We're not going to put a law enforcement official... to remove a booked, paid, seated passenger," United Continental Holdings Inc Chief Executive Officer Oscar Munoz told ABC News on Wednesday morning. "We can't do that."

Text of letter from United CEO defending employees

  Text of letter from United CEO defending employees Below is the text of the letter United Airlines' parent company CEO Oscar Munoz sent to employees after a passenger was dragged from a United plane at Chicago'sDear Team,

By Alana Wise and David Shepardson NEW YORK, April 12- United Airlines will no longer use law enforcement officers to remove overbooked passengers . An online petition calling for Munoz to step down as CEO had more than 40,000 signatures on Wednesday morning. Munoz told ABC that

United Airlines won ' t use police to remove overbooked passengers : CEO . United CEO Oscar Munoz said the problem involving a passenger dragged off a plane resulted from a "system failure" that prevented employees from using "common sense."

Munoz said the incident on Sunday resulted from a "system failure" that prevented employees from using "common sense" in the situation and that Dr. David Dao, whom security officers pulled by his hands from the cabin before takeoff, was not at fault.

A United Airline aircraft lands at O'Hare International Airport in Chicago © REUTERS/Kamil Krzaczynski A United Airline aircraft lands at O'Hare International Airport in Chicago

An online petition calling for Munoz to step down as CEO had more than 45,000 signatures on Wednesday morning, but he told ABC that he had no plans to resign over the incident.

Shares of United Continental were about flat in morning trading. They had fallen as much as 4.4 percent on Tuesday.

The backlash from the incident resonated around the world, with social media users in the United States, China and Vietnam calling to boycott the No. 3 U.S. carrier by passenger traffic.[L8N1HK0L9]

Was that doctor dragged off the United Airlines flight because he was Asian? Many in China think so.

  Was that doctor dragged off the United Airlines flight because he was Asian? Many in China think so. <p>News that a passenger was forcibly dragged off a United Airlines plane has gone viral all over the world.</p>“He said, more or less, ‘I’m being selected because I’m Chinese,’” fellow passenger Tyler Bridges was quoted as saying by The Washington Post.

United Airlines CEO Oscar Munoz said the company would not use law enforcement officers to remove overbooked passengers from aircraft in the wake of a video that showed a forcible removal of a Chicago passenger on Sunday.

NEW YORK (Reuters) - United Airlines will no longer use law enforcement officers to remove overbooked passengers from aircraft in the wake of a video that showed a An online petition calling for Munoz to step down as CEO had more than 40,000 signatures on Wednesday morning.

On China's Sina Weibo, #UnitedAirlinesforcespassengeroffplane was still pinned as one of the most talked-about topics on the microblogging site’s front page.

A video screengrab shows passenger David Dao being dragged off a United Airlines flight at Chicago O'Hare International Airport in this video filmed by @JayseDavid © REUTERS A video screengrab shows passenger David Dao being dragged off a United Airlines flight at Chicago O'Hare International Airport in this video filmed by @JayseDavid As of Tuesday, Dao was still in a Chicago hospital from injuries he sustained when airport security snatched him from his seat aboard United Flight 3411 to Louisville, Kentucky, his lawyer said.

"Currently, (Dao and his family) are focused only on Dr. Dao’s medical care and treatment," Chicago-based lawyer Stephen Golan said in a statement on Tuesday.

Video recorded by fellow passengers showed Dao on his back as security officers dragged him from the cabin of the parked plane. Other footage shows him, bloodied and disheveled, returning to the cabin and repeating: "Just kill me. Kill me," and "I have to go home."

Teacher on United flight took students off plane after incident

  Teacher on United flight took students off plane after incident The doctor pulled off a United Airlines plane Sunday night has been weighing on the mind of a high school teacher who was seated about five rows ahead of the man. Jason Powell, a teacher at Louisville Male High School, was on the flight with seven of his history students — returning from a spring break trip overseas. They sat together near the back of the plane, tired from a previous flight between Munich and Chicago.None of them knew the man, who has since been identified as Dr. David Dao, before boarding. "The poor guy, I really do feel for him," Powell said by phone Tuesday. "This didn't need to happen.

United Airlines will no longer use law enforcement officers to remove passengers from overbooked flights after global outrage erupted over a video showing. United Airlines CEO Oscar Munoz said the forced removal of a passenger on Sunday was a 'system failure.' |

By Alana Wise and David Shepardson NEW YORK (Reuters) - United Airlines will no longer use law enforcement officers to remove overbooked passengers from aircraft in the wake of a video that showed a Chicago passenger dragged from one of its flights on Sunday. "We're not going to put a law.

Much of the social media uproar stemmed from Dao's status as a paying passenger who was being removed to make room for additional crew members on the overbooked flight.

In the ABC interview, Munoz apologized profusely to Dao, his family, passengers and United customers.

People protest a passenger being forcibly removed from a United Airlines flight at O'Hare International Airport in Chicago © REUTERS/Kamil Krzaczynski People protest a passenger being forcibly removed from a United Airlines flight at O'Hare International Airport in Chicago

"This can never, will never happen again," he said.

(Reporting by Alana Wise in New York; Additional reporting by David Shepardson in Washington and Angela Moon in New York; Editing by Lisa Von Ahn)

House panel plans hearing on airline consumer issues .
United Airlines is still in the hot seat following a controversial incident last week.Top lawmakers on the Transportation and Infrastructure Committee announced Wednesday that they will schedule a hearing in the coming days in order  "to provide Members an opportunity to learn more about consumer issues related to the commercial airline industry.

—   Share news in the SOC. Networks

Topical videos:

This is interesting!